.customer-shell{width:min(100%,1180px);min-height:860px;margin:0 auto;position:relative}.customer-canvas{min-height:860px;background:var(--color-paper);border-radius:46px;box-shadow:var(--shadow-soft);overflow:hidden;position:relative}.customer-notch{display:none}.customer-home,.customer-history-view{padding:clamp(28px,4vw,54px)}.customer-home-grid{display:grid;grid-template-columns:minmax(360px,560px) minmax(320px,1fr);gap:clamp(28px,4vw,60px);align-items:start}.customer-header,.customer-view-header,.customer-panel-header{display:flex;justify-content:space-between;gap:var(--space-4);align-items:flex-start;min-width:0}.customer-header p{margin:0 0 5px;color:var(--color-muted);font-size:1rem}.customer-header h1,.customer-view-header h1,.customer-panel-header h2{margin:0;line-height:1.04;font-size:clamp(2rem,3vw,2.6rem)}.header-actions{display:flex;gap:var(--space-3);flex:0 0 auto}.customer-icon-button,.customer-avatar,.customer-back,.customer-close{width:54px;height:54px;border:0;border-radius:15px;display:grid;place-items:center;background:var(--color-ink);color:#fff;font-weight:800}.customer-avatar{background:#e7e2d7;color:var(--color-text);font-size:1.2rem}.customer-search-row{display:flex;gap:var(--space-2);align-items:center;margin-top:var(--space-5)}.customer-search-back{width:46px;height:46px;border:0;border-radius:14px;background:transparent;color:var(--color-text);display:grid;place-items:center;flex:0 0 auto}.search-box{display:flex;gap:var(--space-3);align-items:center;border:1px solid var(--color-line);border-radius:var(--radius-lg);background:#fff;min-height:58px;padding:0 var(--space-5);flex:1;min-width:0}.search-box input{width:100%;min-width:0;border:0;background:transparent;color:var(--color-text);outline:0}.search-box input::placeholder{color:var(--color-muted)}.search-box button{border:0;background:transparent;color:var(--color-muted);width:44px;height:44px}.location-row{display:flex;align-items:center;gap:var(--space-2);margin:var(--space-4) 0 var(--space-6);color:#727c8b}.customer-search-results{margin:0 0 var(--space-5)}.customer-search-count{color:var(--color-muted);margin:0 0 var(--space-2);font-weight:800}.customer-result-card{width:100%;min-height:88px;border:1px solid var(--color-line);border-radius:var(--radius-lg);background:#fff;padding:var(--space-4);display:flex;align-items:center;justify-content:space-between;gap:var(--space-4);text-align:left}.customer-result-card span{display:block;color:var(--color-muted)}.customer-result-pill,.customer-demo-badge{border-radius:999px;padding:7px 12px;background:#e9e4d9;color:var(--color-muted);font-size:.9rem}.customer-no-result,.customer-empty-state{border:1px solid var(--color-line);border-radius:var(--radius-lg);background:#fff;padding:var(--space-6);text-align:center;color:var(--color-muted)}.customer-no-result h2{color:var(--color-text);margin:var(--space-4) 0 var(--space-2);font-size:1.25rem}.customer-live-card{background:var(--color-ink);color:#fff;border-radius:30px;padding:clamp(22px,4vw,34px);display:grid;gap:var(--space-5);outline:0}.customer-live-card:focus-visible{box-shadow:0 0 0 4px #ff552e59}.customer-live-card__top,.customer-live-card__body{display:flex;justify-content:space-between;gap:var(--space-5);min-width:0}.customer-live-card__top span:first-child{color:var(--color-muted-dark);text-transform:uppercase;font-size:.95rem}.customer-live-card h2{margin:6px 0 0;max-width:260px;line-height:1.08;font-size:clamp(1.65rem,3vw,2.25rem)}.customer-condition{display:inline-flex;align-items:center;gap:8px;border-radius:999px;padding:10px 16px;font-weight:800;align-self:start;white-space:nowrap}.customer-condition span{width:10px;height:10px;border-radius:999px}.customer-condition--quiet{color:#53d6b6;background:#2ab99a24}.customer-condition--quiet span{background:#53d6b6}.customer-condition--moderate,.customer-condition--busy{color:#f0b54f;background:#eca12a29}.customer-condition--moderate span,.customer-condition--busy span{background:#eca12a}.customer-condition--very-busy{color:#ff746c;background:#d646322e}.customer-condition--very-busy span{background:#ff746c}.customer-eta-ring,.customer-no-wait{width:132px;height:132px;border-radius:999px;display:grid;place-content:center;text-align:center;flex:0 0 auto;background:radial-gradient(circle at center,var(--color-ink) 56%,transparent 58%),conic-gradient(var(--ring-color) var(--ring-fill),#25303b 0)}.customer-no-wait{color:#53d6b6;background:#2ab99a1f}.customer-eta-ring--quiet{--ring-color: #53d6b6;--ring-fill: 28%}.customer-eta-ring--moderate{--ring-color: #eca12a;--ring-fill: 58%}.customer-eta-ring--busy{--ring-color: #eca12a;--ring-fill: 76%}.customer-eta-ring--very-busy{--ring-color: #d64632;--ring-fill: 100%}.customer-eta-ring span{font-size:1.75rem;font-weight:900;line-height:1}.customer-eta-ring small{color:var(--color-muted-dark);font-weight:800}.customer-queue-copy{min-width:0;align-self:center}.customer-queue-copy p{margin:0;color:var(--color-muted-dark)}.customer-queue-copy strong{color:#fff;font-size:clamp(2.2rem,4vw,3rem);margin-right:var(--space-2)}.customer-range{margin-top:var(--space-3)!important;color:#fff!important;font-weight:900;font-size:clamp(1.15rem,2.2vw,1.5rem);white-space:normal;word-break:normal;overflow-wrap:normal}.customer-updated{display:flex;align-items:center;gap:var(--space-2);margin-top:var(--space-3)!important}.customer-primary{min-height:62px;font-size:1.05rem;border-radius:18px}.section-title{display:flex;justify-content:space-between;align-items:center;margin:var(--space-8) 0 var(--space-4)}.section-title h2{margin:0;font-size:1.45rem}.section-title button{border:0;color:var(--color-primary);background:transparent;font-weight:800;min-height:44px}.package-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:var(--space-4)}.package-card{min-height:154px;padding:var(--space-5);display:grid;align-content:space-between;justify-items:start;text-align:left;color:var(--color-text)}.package-card span{font-size:1.08rem;font-weight:800}.package-card small,.history-entry p{color:var(--color-muted)}.package-card strong{font-size:1.35rem}.history-list{padding:0 var(--space-5)}.history-entry{display:grid;grid-template-columns:28px minmax(0,1fr) auto;gap:var(--space-4);align-items:center;min-height:88px;border-bottom:1px solid var(--color-line)}.history-entry:last-child{border-bottom:0}.history-entry h3{margin:0 0 4px;font-size:1.05rem}.history-entry p{margin:0}.history-entry strong{font-size:1.1rem}.bottom-nav{display:none}.customer-overlay{position:fixed;top:0;right:0;bottom:0;left:0;z-index:40;background:#11182057;display:flex;justify-content:flex-end}.customer-dialog{background:var(--color-paper);color:var(--color-text);width:min(100%,470px);min-height:100vh;padding:clamp(24px,4vw,42px);overflow-y:auto;box-shadow:var(--shadow-soft)}.customer-dialog--package{width:min(560px,calc(100% - 40px));min-height:0;max-height:calc(100vh - 56px);align-self:center;margin:auto;border-radius:28px;position:relative}.customer-dialog--package:before{content:"";display:none}.customer-panel-header{align-items:center;margin-bottom:var(--space-6)}.customer-panel-header h2{font-size:2rem}.customer-panel-header span{color:var(--color-muted)}.customer-back,.customer-close{background:transparent;color:var(--color-text)}.customer-panel-card{border:1px solid var(--color-line);border-radius:var(--radius-lg);background:#fff;padding:var(--space-5);margin-bottom:var(--space-4)}.customer-panel-card h3{display:flex;align-items:center;gap:var(--space-2);margin:0 0 var(--space-2)}.customer-panel-card p,.customer-panel-note,.customer-disclaimer{color:var(--color-muted)}.customer-detail-list{margin:var(--space-5) 0 0}.customer-detail-list div{display:flex;justify-content:space-between;gap:var(--space-4);padding:var(--space-3) 0;border-bottom:1px solid var(--color-line)}.customer-detail-list div:last-child{border-bottom:0}.customer-detail-list dt{color:var(--color-muted)}.customer-detail-list dd{margin:0;font-weight:900;text-align:right}.customer-activity-list{border:1px solid var(--color-line);border-radius:var(--radius-lg);background:#fff;padding:0 var(--space-5)}.customer-activity-row{display:grid;grid-template-columns:28px minmax(0,1fr);gap:var(--space-4);padding:var(--space-5) 0;border-bottom:1px solid var(--color-line)}.customer-activity-row:last-child{border-bottom:0}.customer-activity-row h3{margin:0 0 var(--space-2);font-size:1.05rem}.customer-activity-row p{display:flex;align-items:center;gap:var(--space-2);margin:0;color:var(--color-muted)}.package-close{position:absolute;right:var(--space-5);top:var(--space-5)}.package-detail-head{display:grid;grid-template-columns:70px minmax(0,1fr);gap:var(--space-4);align-items:center;padding-right:54px}.package-detail-icon{width:64px;height:64px;border-radius:18px;background:var(--color-ink);color:var(--color-primary);display:grid;place-items:center}.package-detail-head h2{margin:0;font-size:1.9rem}.package-detail-head p{margin:var(--space-1) 0 0;color:var(--color-muted)}.package-detail-head strong{margin-left:var(--space-5);color:var(--color-text)}.package-detail-description{color:#5d6674;font-size:1.05rem;line-height:1.55;margin:var(--space-7) 0}.package-included{list-style:none;padding:0 var(--space-5);margin:var(--space-3) 0 0;border:1px solid var(--color-line);border-radius:var(--radius-lg);background:#fff}.package-included li{min-height:64px;display:flex;align-items:center;gap:var(--space-4);border-bottom:1px solid var(--color-line)}.package-included li:last-child{border-bottom:0}.customer-view-header{justify-content:flex-start;align-items:center;margin-bottom:var(--space-5)}.customer-history-view{max-width:720px;margin:0 auto}.customer-disclaimer{max-width:560px;line-height:1.45}.customer-toast{position:fixed;left:50%;bottom:24px;transform:translate(-50%);background:var(--color-ink);color:#fff;border-radius:999px;padding:12px 18px;z-index:70;box-shadow:var(--shadow-soft)}.customer-hidden-trigger,.customer-state-note{position:absolute;width:1px;height:1px;overflow:hidden;clip-path:inset(50%)}.customer-dialog-open{overflow:hidden}button:focus-visible,input:focus-visible{outline:3px solid rgb(255 85 46 / .42);outline-offset:3px}@media(max-width:820px){.customer-shell,.customer-canvas{width:100%;min-height:100vh;border-radius:0;box-shadow:none}.customer-notch{display:block}.customer-home,.customer-history-view{padding:34px 28px 122px}.customer-home-grid{display:block}.customer-secondary-column{margin-top:0}.customer-header h1{font-size:2rem}.customer-live-card{border-radius:28px}.customer-live-card__body{gap:var(--space-4)}.customer-eta-ring,.customer-no-wait{width:112px;height:112px}.customer-queue-copy strong{font-size:2.2rem}.bottom-nav{position:fixed;left:28px;right:28px;bottom:18px;min-height:76px;border-radius:26px;display:grid;grid-template-columns:repeat(2,1fr);align-items:center;background:var(--color-ink);z-index:20}.bottom-nav button{color:var(--color-muted-dark);display:grid;place-items:center;gap:4px;font-size:.74rem;border:0;background:transparent;min-height:64px}.bottom-nav__active{color:var(--color-primary)!important}.customer-overlay{justify-content:center}.customer-dialog{width:100%;min-height:100vh}.customer-dialog--package{width:100%;max-height:min(78vh,720px);align-self:flex-end;border-radius:32px 32px 0 0;margin:0}.customer-dialog--package:before{content:"";display:block;width:58px;height:7px;border-radius:999px;background:#d8d1c3;margin:0 auto var(--space-6)}}@media(max-width:420px){.customer-home,.customer-history-view{padding-inline:24px}.customer-icon-button,.customer-avatar{width:50px;height:50px}.customer-live-card__top{gap:var(--space-3)}.customer-condition{padding:9px 12px;font-size:.92rem}.customer-live-card__body{align-items:center}.customer-eta-ring,.customer-no-wait{width:104px;height:104px}.customer-eta-ring span{font-size:1.4rem}.customer-queue-copy strong{font-size:2rem}.customer-range{font-size:1.08rem}.package-grid{gap:var(--space-3)}.package-card{padding:var(--space-4)}}@media(prefers-reduced-motion:reduce){*,*:before,*:after{scroll-behavior:auto!important;transition-duration:.01ms!important;animation-duration:.01ms!important}}.staff-shell{max-width:1360px;min-height:auto;background:var(--color-paper);border-radius:var(--radius-xl);padding:clamp(22px,3vw,44px);overflow-x:hidden}.staff-topbar{display:flex;justify-content:space-between;align-items:flex-start;gap:var(--space-6);margin-bottom:var(--space-10)}.staff-topbar p{margin:0 0 4px;color:var(--color-muted);font-size:1.15rem}.staff-topbar h1{margin:0;line-height:1;font-size:clamp(2rem,3.2vw,3rem)}.service-pill{display:inline-flex;align-items:center;gap:var(--space-2);border-radius:999px;padding:12px 20px;white-space:nowrap;font-size:1.05rem}.service-pill span{width:10px;height:10px;border-radius:999px}.service-pill--active{background:#f2ddd8;color:#c94028}.service-pill--active span{background:#c94028}.service-pill--idle{background:#f3e8d7;color:#c37c16}.service-pill--idle span{background:#e69a1c}.staff-layout{display:grid;grid-template-columns:minmax(0,560px) minmax(0,1fr);gap:clamp(28px,4vw,64px);align-items:start}.staff-column{display:grid;gap:var(--space-8)}.staff-section-label{margin:0 0 var(--space-4);color:var(--color-muted);font-size:1.2rem;font-weight:800;letter-spacing:0;text-transform:uppercase}.staff-section-row{display:flex;align-items:center;justify-content:space-between;gap:var(--space-4)}.staff-section-row .staff-section-label{margin:0}.service-card{border-radius:var(--radius-lg);padding:clamp(22px,3vw,34px)}.service-card--active{background:var(--color-ink);color:#fff}.service-card--idle{display:grid;justify-items:center;gap:var(--space-3);border:2px dashed var(--color-warning);background:#fff;text-align:center}.service-card--idle svg{color:var(--color-primary)}.service-card h3{margin:0;font-size:clamp(1.7rem,3vw,2.4rem);line-height:1.05}.service-card p{margin:var(--space-2) 0 0;color:var(--color-muted-dark);font-size:1.1rem}.service-card--idle p{color:var(--color-muted)}.service-card__top{display:flex;justify-content:space-between;gap:var(--space-5);min-width:0}.service-card__top>div:first-child{min-width:0}.service-card__time{display:grid;justify-items:end;align-content:start;min-width:96px}.service-card__time strong{color:#ffc260;font-size:clamp(2.8rem,5vw,4rem);line-height:.95}.service-card__time span{color:var(--color-muted-dark);white-space:nowrap}.staff-primary-action,.staff-submit{width:100%;min-height:66px;border:0;border-radius:var(--radius-md);display:inline-flex;align-items:center;justify-content:center;gap:var(--space-2);margin-top:var(--space-8);background:var(--color-primary);color:#111;font-size:1.25rem;font-weight:800}.staff-primary-action:disabled{background:#ded8ce;color:#7c756c}.prediction-card,.waiting-card,.add-card{border:1px solid var(--color-line);border-radius:var(--radius-lg);background:#fff}.prediction-card{padding:var(--space-5) var(--space-6)}.prediction-card div{display:flex;justify-content:space-between;gap:var(--space-4);padding:var(--space-3) 0;min-width:0}.prediction-card div+div{border-top:1px solid var(--color-line)}.prediction-card span,.add-card label,.add-card legend,.empty-waiting{color:var(--color-muted);font-size:1.05rem}.prediction-card strong{white-space:nowrap;font-size:1.2rem}.waiting-card{margin-top:var(--space-4);padding:var(--space-5) var(--space-6)}.waiting-row{display:grid;grid-template-columns:48px minmax(0,1fr) 40px;gap:var(--space-4);align-items:center}.waiting-row+.waiting-row{border-top:1px solid var(--color-line);margin-top:var(--space-5);padding-top:var(--space-5)}.queue-number{width:40px;height:40px;border-radius:var(--radius-sm);display:grid;place-items:center;background:#eee7d9;color:var(--color-muted);font-weight:800}.queue-number--next{background:#ffe7df;color:var(--color-primary)}.waiting-row h3{margin:0;font-size:1.35rem;overflow-wrap:anywhere}.waiting-row p{margin:2px 0 0;color:var(--color-muted);font-size:1.05rem}.waiting-cancel{width:34px;height:34px;border:1px solid var(--color-line);border-radius:6px;display:grid;place-items:center;background:#fff;color:var(--color-muted)}.start-disabled,.start-ready{border:0;border-radius:999px;padding:9px 14px;background:#e7e4dc;color:#69717e;font-weight:700;white-space:nowrap}.start-ready{background:var(--color-primary);color:#111}.add-card{padding:var(--space-6)}.add-card label,.add-card fieldset{display:grid;gap:var(--space-3);margin:0 0 var(--space-5);border:0;padding:0}.add-card input{min-height:62px;border:1px solid var(--color-line);border-radius:var(--radius-md);padding:0 var(--space-5);color:#5f6875;font:inherit;font-size:1.15rem}.package-options{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:var(--space-3)}.package-option{min-height:58px;border:1px solid var(--color-line);border-radius:var(--radius-md);background:#fff;color:var(--color-text);font-weight:800;font-size:1.05rem;white-space:nowrap}.package-option--selected{border-color:var(--color-primary);background:var(--color-primary);color:#111}.staff-submit{margin-top:var(--space-3);background:var(--color-ink);color:#fff}.form-error{margin:0 0 var(--space-4);color:var(--color-danger);font-weight:800}.demo-tools{display:flex;align-items:center;justify-content:space-between;gap:var(--space-5);border:1px dashed #cfc5b2;border-radius:var(--radius-lg);padding:var(--space-5) var(--space-6);background:#eee7d973}.demo-tools div:first-child{display:grid;gap:2px}.demo-tools strong,.demo-tools span{color:var(--color-muted)}.demo-tools__actions{display:flex;align-items:center;gap:var(--space-3);flex-wrap:wrap;justify-content:flex-end}.demo-tools button{min-height:44px;border:1px solid #cfc5b2;border-radius:var(--radius-md);display:inline-flex;align-items:center;gap:var(--space-2);padding:0 var(--space-4);background:transparent;color:#667080;font-weight:800}.sr-live{position:absolute;width:1px;height:1px;overflow:hidden;clip:rect(0 0 0 0);white-space:nowrap}@media(max-width:900px){.staff-shell{width:min(100%,430px);max-width:430px;border-radius:46px;padding:28px 30px 36px}.staff-shell:before{content:"";display:block;width:132px;height:28px;border-radius:999px;margin:0 auto 36px;background:#070c12}.staff-layout{grid-template-columns:minmax(0,1fr);gap:var(--space-8)}.staff-topbar{align-items:flex-start;margin-bottom:var(--space-8)}.staff-topbar h1{font-size:1.75rem}.service-pill{padding:10px 14px;font-size:.95rem}.staff-section-row{align-items:flex-start}.waiting-row{grid-template-columns:44px minmax(0,1fr) 32px;gap:var(--space-3)}.package-options{grid-template-columns:1fr 1fr}.staff-section-row{flex-wrap:wrap}.demo-tools{align-items:flex-start;flex-direction:column}}@media(max-width:420px){.staff-shell{width:100%;max-width:none;min-height:100vh;border-radius:0;padding:24px 18px 32px}.service-card,.add-card,.waiting-card{padding:var(--space-5)}.staff-primary-action,.staff-submit{min-height:58px;font-size:1.05rem}.staff-topbar{gap:var(--space-3)}.staff-topbar p{font-size:.95rem}.staff-topbar h1{font-size:1.55rem}.service-pill{padding:8px 10px}.package-options{grid-template-columns:1fr}}:root{--color-ink: #10151b;--color-ink-raised: #171e27;--color-ink-soft: #232c37;--color-paper: #f6f3ed;--color-surface: #ffffff;--color-line: #e3ddd2;--color-line-dark: #2b3542;--color-primary: #ff5633;--color-primary-pressed: #e84826;--color-text: #111820;--color-muted: #827f78;--color-muted-dark: #8c95a3;--color-success: #36c49d;--color-warning: #eca12a;--color-danger: #f05a4f;--font-family: Inter, ui-sans-serif, system-ui, -apple-system, BlinkMacSystemFont, "Segoe UI", sans-serif;--shadow-soft: 0 18px 50px rgb(16 21 27 / .12);--radius-sm: 8px;--radius-md: 14px;--radius-lg: 22px;--radius-xl: 34px;--space-1: 4px;--space-2: 8px;--space-3: 12px;--space-4: 16px;--space-5: 20px;--space-6: 24px;--space-8: 32px;--space-10: 40px}*{box-sizing:border-box}body{margin:0;min-width:320px;min-height:100vh;font-family:var(--font-family);color:var(--color-text);background:#f7f7f6;overflow-x:hidden}button,input,select{font:inherit}button{cursor:pointer}button:disabled{cursor:not-allowed;opacity:.52}.app{min-height:100vh;padding:clamp(16px,4vw,40px)}.app__nav{display:flex;justify-content:center;gap:var(--space-2);margin-bottom:var(--space-6)}.nav-button{min-height:44px;border:1px solid var(--color-line);border-radius:999px;padding:0 var(--space-5);background:var(--color-surface);color:var(--color-muted)}.nav-button--active{background:var(--color-ink);border-color:var(--color-ink);color:var(--color-surface)}.demo-pill{display:inline-flex;align-items:center;gap:var(--space-2);border-radius:999px;padding:8px 12px;color:var(--color-warning);background:#eca12a1f;font-weight:700;font-size:.82rem}.button{display:inline-flex;min-height:52px;align-items:center;justify-content:center;gap:var(--space-2);border:0;border-radius:var(--radius-md);padding:0 var(--space-6);font-weight:800;color:#111;background:var(--color-primary)}.button:hover{background:var(--color-primary-pressed)}.button--secondary{background:var(--color-ink-soft);color:#fff}.button--quiet{background:transparent;color:var(--color-primary)}.phone-frame{width:min(100%,430px);min-height:860px;margin:0 auto;border-radius:46px;background:var(--color-paper);overflow:hidden;box-shadow:var(--shadow-soft);position:relative}.phone-notch{width:132px;height:28px;border-radius:999px;background:#070c12;margin:22px auto 0}.screen{padding:34px 32px 110px;width:100%}.staff-shell{max-width:1120px;margin:0 auto;background:var(--color-paper);border-radius:var(--radius-xl);padding:clamp(18px,3vw,32px);box-shadow:var(--shadow-soft)}.staff-grid{display:grid;grid-template-columns:minmax(0,1fr) minmax(320px,420px);gap:var(--space-6)}.panel,.card{border:1px solid var(--color-line);border-radius:var(--radius-lg);background:var(--color-surface)}.panel{padding:var(--space-6)}.dark-card{background:var(--color-ink);color:#fff;border-radius:var(--radius-lg);padding:var(--space-6)}@media(max-width:820px){.app{padding:0}.app__nav{position:sticky;top:0;z-index:5;padding:12px;background:#f7f7f6eb;-webkit-backdrop-filter:blur(12px);backdrop-filter:blur(12px)}.phone-frame,.staff-shell{width:100%;min-height:100vh;border-radius:0;box-shadow:none}.staff-grid{grid-template-columns:1fr}}